Frequently Asked Questions

Frequently Asked Questions

Where is Parkway Flats located in Longmont, Colorado? Parkway Flats is located at 720 Fairlane Avenue, Longmont, CO 80501. The community is situated near everyday conveniences such as grocery stores, restaurants, shopping, parks, and a hospital. What floor plans are available at Parkway Flats? Parkway Flats offers two-bedroom, one-bath apartment homes. These are single-story flats designed with modern interiors and spacious living room areas. How large are the two-bedroom apartments at Parkway Flats? Two-bedroom, one-bath homes range from 828 to 904 square feet. Exact square footage can vary by specific apartment and layout. Are the apartments at Parkway Flats single-story? Yes. Parkway Flats features single-story two-bedroom, one-bath flats. Do the apartments have private entrances? Yes. Homes at Parkway Flats include a private entrance, which provides a more direct entry into your apartment. Do apartments at Parkway Flats include a washer and dryer? Yes. Each home includes a full-size washer and dryer for in-home laundry convenience. What kitchen appliance features are included at Parkway Flats? Homes include energy-efficient stainless steel and black appliances. Interiors also feature espresso-colored kitchen and bath cabinets, along with designer-select finishes. What flooring options are available in the apartments? Parkway Flats offers wood-style plank flooring and carpet options. Availability can vary by apartment home. Are there outdoor amenities like grills or seating areas? Yes. The community includes a beautiful courtyard area with gas grills and seating. Is there a dog park at Parkway Flats? Yes. Parkway Flats offers a large fenced dog park as an on-site amenity for residents with dogs. Does Parkway Flats provide access to trails or outdoor recreation? Yes. The community has direct access to the St. Vrain Greenway, part of Longmont’s trail system. Residents can reach the greenway from the community for outdoor time and recreation. Is Parkway Flats close to downtown Longmont? Yes. Parkway Flats is located near downtown Longmont. Depending on your needs, you can typically reach nearby destinations by walking, biking, driving, or other transportation options. What are the office hours at Parkway Flats? The office is open Thursday and Friday from 9:00 AM to 5:00 PM. Office hours may change, so it’s best to confirm if you are planning a visit. Do you offer self-guided tours at Parkway Flats? Yes. Parkway Flats offers self-guided tours daily, allowing you to view the community on your own schedule. How do I apply for an apartment at Parkway Flats? Parkway Flats has an application process and associated fees such as an application fee, an administration fee, and a security deposit. Specific steps and required information are confirmed during the application process. What fees should I expect when applying or moving in? Common upfront charges can include an application fee, administration fee, and security deposit. Additional charges may apply based on your situation, and all fees are disclosed during leasing. Do you require renter’s insurance at Parkway Flats? Renter’s insurance is listed as a billed item through ePremium, and renters liability administration costs may also apply. Requirements and coverage details are confirmed during leasing. Can I pay rent online at Parkway Flats? Yes. Online services and payments are available at Parkway Flats, making it convenient to manage rent and certain account activities digitally. Are there processing fees for different payment methods? Payment-related fees may apply, including credit card service fees and processing fees for debit card and ACH payments, as well as NSF fees for returned payments. The exact fee amounts and when they apply are provided through the payment platform and lease documents. How are utilities handled at Parkway Flats? Utilities and related charges may include water and sewer, gas (Xcel), electric and trash (City of Longmont), a utilities service fee, new account setup, final billing, and transfer fees. Your lease and move-in paperwork outline how utilities are billed for your home. Is there reserved parking at Parkway Flats? Yes. Parkway Flats offers reserved parking options. Uncovered parking is also listed among possible charges, with details provided during leasing. How do I submit a maintenance request? Online maintenance requests are available, allowing you to submit service needs electronically. This helps document requests and speeds up routing to the maintenance team. Is emergency maintenance available after hours? Yes. Parkway Flats provides 24-hour emergency maintenance for urgent issues that require immediate attention. Are cats and dogs allowed at Parkway Flats? Yes. Parkway Flats is a pet-friendly community that welcomes both cats and dogs, with a maximum of two pets per home. Are there any dog breed restrictions at Parkway Flats? No. Breed restrictions for dogs do not apply at Parkway Flats. What are the pet fees and monthly pet rent at Parkway Flats? A refundable pet deposit of $300 is required per pet, and monthly pet rent is $35 per household. Parkway Flats allows up to two pets per home, which can include cats and/or dogs. What schools are near Parkway Flats? Nearby schools include Northridge Elementary School, Longs Peak Middle School, Longmont High School, Longmont KinderCare, and Front Range Community College. School assignments can change, so it’s recommended to verify current boundaries with the appropriate school district. What charges could apply during my lease if I need changes or replacements? Potential charges listed include key or mailbox key replacement, amenity key/access device replacement, new lock requests/changes, and window screen replacement. Any applicable amounts and conditions are detailed in your lease and community policies. Are there fees if I end my lease early or switch to month-to-month? Yes. The fee schedule includes an early termination fee, possible concession reimbursement, and a lease month-to-month fee. Exact terms and amounts are set out in the lease agreement. How do I contact Parkway Flats? You can reach Parkway Flats by phone at 720-204-6172. Office hours are Thursday and Friday from 9:00 AM to 5:00 PM.